Help Center

Frequently Asked Questions (FAQ)

Payments

When will I receive the confirmation email with the payment details?

What payment methods do you accept?

Shipping

When will I receive the tracking number?

Product Catalogue and Inventory

Can I still order an item that is out of stock?

Orders and Discounts

Can I add or remove items in my order?

Do you accept order cancellations?

Can I use multiple discount codes?

Do you accept returns?

Reward Points

How are reward points earned?

How do I redeem my reward points?

Can I use a coupon on the same day it was earned?

Locations

Do you have a physical store?